01
IT Operations
ITIL-led service operations, infrastructure reliability, incident, problem and change management.
IT LEADERSHIP · VIENNA
Transforming
technology
into business value.
IT Manager and infrastructure leader with 26+ years of international experience across cloud, cybersecurity, service management and digital transformation.
EXECUTIVE PORTFOLIO / 2026
EČ
Edin Čajo
IT Manager · Infrastructure Engineer
26+
YEARS EXPERIENCE
17+
YEARS LEADERSHIP
EUROPLASMAXXXLUTZNATOHIASEUFOR
ABOUT
Leadership built across technology, people and operations.
I help organizations build secure, reliable and business-aligned technology environments. My career combines enterprise IT leadership with hands-on infrastructure and engineering experience.
From international organizations to European businesses, I have led teams, coordinated suppliers and delivered complex operational and transformation initiatives.
CORE EXPERTISE
What I bring to the table.
02
Cloud & Modern Workplace
Azure, Microsoft 365, hybrid infrastructure, SaaS and PaaS operations.
03
Cybersecurity & Compliance
Security controls, backup and recovery, identity management, NIS2 and audit support.
04
Transformation & Governance
International programs, vendor governance, SLAs, KPIs and business-focused delivery.
SELECTED EXPERIENCE
Career highlights.
2024 – PRESENT
IT Manager
Europlasma GmbH2022 – 2024
Digital Operations Infrastructure Engineer
XXXLutz Digital Operations2008 – 2021
IT Service Operations / Support Manager
NATO HQ SarajevoCONTACT